Jul 19, 2019 · Press Xbox button to open guide. Select System. Select Settings. Select Account. Select Remove Accounts. Select the account you want to remove, then select Remove. Once you remove the account, download the profile again. Press Xbox button to open guide. Choose your gamerpic on the top left corner of the screen. When you open the page, go to the "Help with games" section in order to find the right path to look for help... Additional information on Game support can be found here: How do I get the right game support? . If you have questions about enforcement, please go here Enforcements | Xbox Support.Quick access to play. Browse the Game Pass library, download your next favorite game, and launch it directly from the app. Organize your games any way you like and launch them when you’re ready to play. Even play console games with friends from the cloud. 1. Open Apps in settings, search for Microsoft Store in Apps & features "Search this list". 2. Click Advance, then Reset. 3. Open Microsoft Store, click Downloads & updates, then click Get updates (even if there's noting) 3.1 update Xbox App through Microsoft Store.Apr 23, 2020 · Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help.. Troubleshoot Xbox Game Bar on Windows If nothing happens when you press the Windows logo key + G, check your Xbox Game Bar settings. Open the Start menu, and select Settings > Gaming > Xbox Game Bar and make sure Enable Xbox Game Bar for things like recording game clips, chatting with friends, and receiving game invite is set to On .Report abuse. If the game has downloaded completely, but will not launch from the Installed Games sidebar in the Xbox app, please try launching the title from the Start menu or the Microsoft Store on Windows. 5 people found this reply helpful. ·.Xbox PC download stuck and can't cancel. Tring to predownload The Ascent from XGP yesterday but I did not finish the download. Resuming download today everything was fine until it hit 68% and stuck. The download speed is 0 MB/S. I can't stop nor cancel the download. Everytime I press "cancel" it shows "Canceling download" but actually nothing ...You may need to update your console. For example, if you see a “Download stopped” error, you may need to install an update before the download can complete. To see if there’s an update available: Press the Xbox button to open the guide. Select Profile & system > Settings > System > Updates.Step 1: Click Update & security on the Settings page to continue. Step 2: Click Recovery and click Get Started on the right to continue. Step 3: Choose Keep my files to reset your PC. Step 4: Read the subsequent messages and click Reset.Troubleshoot problems with cloud gaming. To see where cloud gaming is currently supported, see the “Cloud gaming (Ultimate only)” column in: Xbox Supported Countries/Regions. Most audio and video issues experienced during cloud gaming are caused by problems with the network connection. For the best cloud gaming experience, make sure your ... Let's get into details: I'm currently playing Avengers, when I opened Xbox app and clicked on Play button, it didn't started the loading screen, then I switched to another game among the cloud games, it opened the loading screen (green rocket) and stayed there forever. After that I closed everything, restarted the PC and tried again, nothing. Step 1: Press the Xbox button on your controller and hold for a few seconds. Step 2: Select Restart console from the options. Step 3: Select Restart in the confirmation dialog box that appears. Note: You can also choose to switch off the connection for Xbox and remove the wires to ensure a complete restart.Report abuse. If the game has downloaded completely, but will not launch from the Installed Games sidebar in the Xbox app, please try launching the title from the Start menu or the Microsoft Store on Windows. 5 people found this reply helpful. ·.Oct 13, 2020 · Open the Xbox app (the new one, not companion), and open settings under your profile picture. Then, from there you should see where the default location of games is installed to. Change this if it is on drive (C:). I also like to make XGP ask me every time where to install it, as I'll still install smaller games onto my HDD sometimes. Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community. May 6, 2022 · PC Xbox app won't launch games When I click on "play" nothing happens. No errors or smth. I tried many solutions from similar topic but it's not working. Reinstall Xbox, reinstall gaming services, update Windows using media creation tool from official site, sync the time, repair and reset the apps But i found out the thing. Jul 21, 2019 · Report abuse. If the game has downloaded completely, but will not launch from the Installed Games sidebar in the Xbox app, please try launching the title from the Start menu or the Microsoft Store on Windows. 5 people found this reply helpful. ·. This is like a Windows reset, but based purely on the app. To do this, navigate to the App Settings screen for Xbox Game Bar, this time clicking Reset. Again, wait while the app is reset, then try using it again. 3. Disable Xbox Game Bar. Another option is to disable the Xbox Game Bar. This won't repair it, but will at least stop you using it.Press Xbox button to open guide. Select System. Select Settings. Select Account. Select Remove Accounts. Select the account you want to remove, then select Remove. Once you remove the account, download the profile again. Press Xbox button to open guide. Choose your gamerpic on the top left corner of the screen.Earlier tonight, the creative and technical excellence of the video game industry was on full display during The Game Awards. Hosted by Geoff Keighley and featuring guest presenters like Al Pacino, Rahul Kohli, Halsey, Keegan-Michael Key, and many others, it proved to be an exciting event where we were all able to take a moment […]Select Profile & system > Settings > System. Select Console info. Select Reset console. On the Reset your console? screen, select Reset and keep my games & apps. This option will reset the OS and delete all potentially corrupted data without deleting your games or apps. Warning Be sure you don’t select Reset and remove everything at this point. The following steps will create a new partition (drive D) on your Shadow PC by borrowing space from its C drive. These instructions assume that you only have one drive (C) currently. 1. Open the Disk Management app by pressing WIN-R and entering "**diskmgmt**.msc", then hitting Enter. 2.Repair the Xbox app. To this, type "Xbox" into the Start Menu, as seen above, then select "App Settings." Scroll down to the "Reset" section, and try the Repair button. If that doesn't work, you ...To remove the designation: Under the details of the device, select Remove offline play. On the confirmation screen, select the I’m ready to remove offline play on this PC checkbox. Select Confirm to confirm and remove this as your designated offline device. Note This will count as one of your three changes per year.Replied on November 5, 2019. Report abuse. Check Xbox Live service status/Restart app/Restart Xbox One console. ... If your console is frozen (hangs), perform a hard reset then restart your console by pressing Xbox button to open the guide, select Settings>Restart Console>Select Yes to confirm. This process resets the cache on your console.The best vocal/motion-capture/FMV performance of the year. The most impressive advancement of the year for gaming hardware. The best efforts to ensure everyone gets to play. To be eligible for IGN ...Jul 16, 2023 · On top of those day-one titles, Xbox Game Pass' July 2023 new games also include a few fun little indies such as The Cave, Techtonica, Arcade Paradise, and The Wandering Village. But by far the ... Dec 30, 2019 · Running wsreset. Resetting the Microsoft Store app in Settings > Apps > Microsoft Store > Advanced Options > Reset. Reinstall Gaming Services (removed via PowerShell, and reinstalled using Microsoft Store) Repair Xbox app (Settings > Apps > Xbox> Advanced Options > Repair) Swapping to US region (I purchased Game Pass in Ireland, which is the ... Earlier tonight, the creative and technical excellence of the video game industry was on full display during The Game Awards. Hosted by Geoff Keighley and featuring guest presenters like Al Pacino, Rahul Kohli, Halsey, Keegan-Michael Key, and many others, it proved to be an exciting event where we were all able to take a moment […]Oct 31, 2021 · On your EA Desktop App please follow the steps below: Go to Settings, under my account you will see "manage", you will be redirected to the EA webpage, from there go to "Connections". Please check if the Xbox profile that has an active Xbox Game Pass subscription is the one that you will see from there. Once confirmed that the correct Xbox ... When I rechecked the services after restarting, Xbox Live auth manager was stopped and Xbox Live game save was set to manual again. The other things I tried were: After signing out of the Xbox and Windows store app I went to the settings app > App & Features and through the advanced options, I clicked, terminate, repair and restart for the Xbox ...To delete a local saved game: -Remove the disc from your console. -Press the Xbox button to open the guide. -Go to System. -Select Settings. -Go to System. -Select Storage. -Select Clear local ...1. Change the Region on your PC. Press Win + I to open Settings. Select the Time & Language option from the left. Click on Region under Time and Language. Click the drop-down menu for Country or Region and select one of the countries listed on the Game Pass supported country page here. Reboot the computer (optional).Jul 5, 2022 · Click on the “ Settings ” icon on your PC and go to “Apps”. Here look for the “ Xbox app ” and click on “Advanced”. You will see an option of “Repair” or “Reset,” click on it. After following these steps, restart the PC. Now the name of the Xbox app has been changed to Xbox Console Companion app. This advanced Xbox app ... IF all games don't launch properly (key word ALL) create a new local account to resolve. if this doesn't resolve it, you need to do the XBox app uninstall/powershell clean, then create another new local account and try that way. do the XBox app uninstall/powershell clean. cycle your auto date/time and timezone setting.You may need to update your console. For example, if you see a “Download stopped” error, you may need to install an update before the download can complete. To see if there’s an update available: Press the Xbox button to open the guide. Select Profile & system > Settings > System > Updates. When you open the page, go to the "Help with games" section in order to find the right path to look for help... Additional information on Game support can be found here: How do I get the right game support? . If you have questions about enforcement, please go here Enforcements | Xbox Support.Ensure updates are being downloaded automatically. First, let’s make sure you’ve actually set up automatic download of updates. Press the Xbox button to open the guide. Select Settings > All settings. Select System > Updates. Under Games & apps, select Keep my games & apps up to date if it isn’t already.) (While you’re here, under ...Here’s what you need to do. Step 1: Open the Xbox app on your computer. Step 2: Click on the profile name at the top and go to Settings. Step 3: Go to the General tab and change the location ...To remove the designation: Under the details of the device, select Remove offline play. On the confirmation screen, select the I’m ready to remove offline play on this PC checkbox. Select Confirm to confirm and remove this as your designated offline device. Note This will count as one of your three changes per year. Bug: HDMI-CEC not working. Bug: Can’t connect to Wi-Fi. Show 4 more items. Before diving in, make sure to perform a hard reset on your console by holding down the Xbox button on the front for ...Apr 24, 2023 · Repair the Xbox app. To this, type "Xbox" into the Start Menu, as seen above, then select "App Settings." Scroll down to the "Reset" section, and try the Repair button. If that doesn't work, you ... Xbox One Digital game won’t install (Installation Stopped) Anytime i try to install a game (Apex Legends) on my Xbox One it tells me that the Installation is stopped. Ive restarted my router, restarted my xbox hard restarted it. Ive tried everything. This thread is locked. You can follow the question or vote as helpful, but you cannot reply ...Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community. Open the Xbox app (the new one, not companion), and open settings under your profile picture. Then, from there you should see where the default location of games is installed to. Change this if it is on drive (C:). I also like to make XGP ask me every time where to install it, as I'll still install smaller games onto my HDD sometimes.Dec 19, 2021 · Go to windows settings > apps > search for Xbox app > click on it and select advanced options. After that, click repair and then restore, open the app and try again. If it still doesn't work you're going to uninstall the games services using a powershell command, then you're going to open the gamepass app, it will ask you to download and ... Let's get into details: I'm currently playing Avengers, when I opened Xbox app and clicked on Play button, it didn't started the loading screen, then I switched to another game among the cloud games, it opened the loading screen (green rocket) and stayed there forever. After that I closed everything, restarted the PC and tried again, nothing. First, open the Xbox app and leave it in the background. Then go to "Apps & Features" (I like to do this by right-click Start then clicking it from there). Scroll down until you find Halo Infinite (or the culprit game). Click it, then "Advanced options". In the new window, scroll down and click "Reset", then "Reset" again.Press Windows + G on your keyboard. This should open up the Game Bar. If it doesn’t, here’s how to enable it: Go to the Start Menu. Click on the cog icon to open Settings. Click on “Gaming ...Ensure updates are being downloaded automatically. First, let’s make sure you’ve actually set up automatic download of updates. Press the Xbox button to open the guide. Select Settings > All settings. Select System > Updates. Under Games & apps, select Keep my games & apps up to date if it isn’t already.) (While you’re here, under ...Fix stuck Xbox One game installs easily. Remove the disc from your Xbox One, Xbox One S or Xbox One X. Press the Xbox Logo on your controller to open the Guide. Use RB to switch to the System page ...Settings > Network Settings > NAT type => It should be open. If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).Settings > Network Settings > NAT type => It should be open. If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP). On your EA Desktop App please follow the steps below: Go to Settings, under my account you will see "manage", you will be redirected to the EA webpage, from there go to "Connections". Please check if the Xbox profile that has an active Xbox Game Pass subscription is the one that you will see from there. Once confirmed that the correct Xbox ...Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help. . Additional information on Game support can be found here: How do I get the right game support?Sep 13, 2022 · Gaming Services. And do this with each of the services listed above: Right-click over the service and select Properties. Find the Startup type section and make sure it’s set to Automatic (if not, change it to automatic) If the service isn’t started, click Start to start the services. Restart your PC and give it a new try. Press Xbox button to open guide. Select System. Select Settings. Select Account. Select Remove Accounts. Select the account you want to remove, then select Remove. Once you remove the account, download the profile again. Press Xbox button to open guide. Choose your gamerpic on the top left corner of the screen.Running wsreset. Resetting the Microsoft Store app in Settings > Apps > Microsoft Store > Advanced Options > Reset. Reinstall Gaming Services (removed via PowerShell, and reinstalled using Microsoft Store) Repair Xbox app (Settings > Apps > Xbox> Advanced Options > Repair) Swapping to US region (I purchased Game Pass in Ireland, which is the ...Aug 28, 2020 · Xbox One Digital game won’t install (Installation Stopped) Anytime i try to install a game (Apex Legends) on my Xbox One it tells me that the Installation is stopped. Ive restarted my router, restarted my xbox hard restarted it. Ive tried everything. This thread is locked. You can follow the question or vote as helpful, but you cannot reply ... The new Xbox app is the primary destination for gamers to connect with their friends, browse for games, and experience Xbox Game Pass for PC. 3] Upgrade to the latest version of Windows 11/10Settings > Network Settings > NAT type => It should be open. If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP). When you open the page, go to the "Help with games" section in order to find the right path to look for help... Additional information on Game support can be found here: How do I get the right game support? . If you have questions about enforcement, please go here Enforcements | Xbox Support.1. Change the Region on your PC. Press Win + I to open Settings. Select the Time & Language option from the left. Click on Region under Time and Language. Click the drop-down menu for Country or Region and select one of the countries listed on the Game Pass supported country page here. Reboot the computer (optional).Dec 9, 2021 · We congratulate every developer that was nominated and won this year. Xbox was fortunate to be nominated across nine categories, including Game of the Year, Best Sim/Strategy Game, Best Action/Adventure Game, Best Sports/Racing Game, and more. To remove the designation: Under the details of the device, select Remove offline play. On the confirmation screen, select the I’m ready to remove offline play on this PC checkbox. Select Confirm to confirm and remove this as your designated offline device. Note This will count as one of your three changes per year.The Xbox game bar can only be used to record the screens of programs and video games. You won’t be able to record anything other than that. Some other reasons why this may occur are:Step 4: Try updating on your PC. If you’re still having issues, try updating your controller on a Windows PC by using the Xbox Accessories app. For steps on how to do this, see the “Update on PC” section at: Update your Xbox Wireless Controller. If this doesn’t solve the issue, your controller needs to be replaced. Troubleshoot problems with cloud gaming. To see where cloud gaming is currently supported, see the “Cloud gaming (Ultimate only)” column in: Xbox Supported Countries/Regions. Most audio and video issues experienced during cloud gaming are caused by problems with the network connection. For the best cloud gaming experience, make sure your ...Troubleshoot problems with cloud gaming. To see where cloud gaming is currently supported, see the “Cloud gaming (Ultimate only)” column in: Xbox Supported Countries/Regions. Most audio and video issues experienced during cloud gaming are caused by problems with the network connection. For the best cloud gaming experience, make sure your ...Jul 5, 2022 · Click on the “ Settings ” icon on your PC and go to “Apps”. Here look for the “ Xbox app ” and click on “Advanced”. You will see an option of “Repair” or “Reset,” click on it. After following these steps, restart the PC. Now the name of the Xbox app has been changed to Xbox Console Companion app. This advanced Xbox app ... Solution 1 - Run the Windows Store Apps troubleshooter. Press Windows + I to launch the Settings app. Click on Troubleshoot on the right in the System tab that opens by default. Select the Other troubleshooters options. Click on Run next to Windows Store Apps to launch the troubleshooter.Nov 2, 2021 · Try these methods to fix the Store one by one to see if one of them will solve the problem. Clear the Microsoft Store cache. 1. Press the 'Windows + r' keys and type 'wsreset.exe' (without the quotes) 2. An command prompt window opens and then closes after approximately 10 seconds. All ea games work as they open through ea play. " The “Failed Entitlement” message shows if the Steam Client fails to associate the game with your Steam account, this can happen when trying to run the game following the initial purchase or if the game is updated without restarting the Steam Client." Any advice will be useful, please and ...Solution 1 - Run the Windows Store Apps troubleshooter. Press Windows + I to launch the Settings app. Click on Troubleshoot on the right in the System tab that opens by default. Select the Other troubleshooters options. Click on Run next to Windows Store Apps to launch the troubleshooter.This is like a Windows reset, but based purely on the app. To do this, navigate to the App Settings screen for Xbox Game Bar, this time clicking Reset. Again, wait while the app is reset, then try using it again. 3. Disable Xbox Game Bar. Another option is to disable the Xbox Game Bar. This won't repair it, but will at least stop you using it.Dec 31, 2021 · This is like a Windows reset, but based purely on the app. To do this, navigate to the App Settings screen for Xbox Game Bar, this time clicking Reset. Again, wait while the app is reset, then try using it again. 3. Disable Xbox Game Bar. Another option is to disable the Xbox Game Bar. This won't repair it, but will at least stop you using it. Updating video card drivers can resolve game crashes, improve frame rates, and improve overall game performance. Make sure both the Xbox and Gaming Services apps are up to date Press the Start button on the taskbar, type store , and open the Microsoft Store app.1. Open Apps in settings, search for Microsoft Store in Apps & features "Search this list". 2. Click Advance, then Reset. 3. Open Microsoft Store, click Downloads & updates, then click Get updates (even if there's noting) 3.1 update Xbox App through Microsoft Store.Jul 5, 2022 · Click on the “ Settings ” icon on your PC and go to “Apps”. Here look for the “ Xbox app ” and click on “Advanced”. You will see an option of “Repair” or “Reset,” click on it. After following these steps, restart the PC. Now the name of the Xbox app has been changed to Xbox Console Companion app. This advanced Xbox app ... Gaming Services. And do this with each of the services listed above: Right-click over the service and select Properties. Find the Startup type section and make sure it’s set to Automatic (if not, change it to automatic) If the service isn’t started, click Start to start the services. Restart your PC and give it a new try.The new Xbox app is the primary destination for gamers to connect with their friends, browse for games, and experience Xbox Game Pass for PC. 3] Upgrade to the latest version of Windows 11/10Replied on November 5, 2019. Report abuse. Check Xbox Live service status/Restart app/Restart Xbox One console. ... If your console is frozen (hangs), perform a hard reset then restart your console by pressing Xbox button to open the guide, select Settings>Restart Console>Select Yes to confirm. This process resets the cache on your console.Let's get into details: I'm currently playing Avengers, when I opened Xbox app and clicked on Play button, it didn't started the loading screen, then I switched to another game among the cloud games, it opened the loading screen (green rocket) and stayed there forever. After that I closed everything, restarted the PC and tried again, nothing. On your EA Desktop App please follow the steps below: Go to Settings, under my account you will see "manage", you will be redirected to the EA webpage, from there go to "Connections". Please check if the Xbox profile that has an active Xbox Game Pass subscription is the one that you will see from there. Once confirmed that the correct Xbox ...Step 2: Cancel the update download. The next step is to cancel the download because this is what caused the problem in the first place. Go back to the Home screen and select “My Games and Apps.”. Go to the game you are trying to install. Next, press the “Menu” button on the controller. And then click “Cancel.”.IF all games don't launch properly (key word ALL) create a new local account to resolve. if this doesn't resolve it, you need to do the XBox app uninstall/powershell clean, then create another new local account and try that way. do the XBox app uninstall/powershell clean. cycle your auto date/time and timezone setting.Step 3: Eject the game disc and power cycle the console. Eject the game disc. Press and hold the Xbox button to open the Power Center. Select Restart console. Select Restart. Note If the console appears to be frozen, press and hold the Xbox button on the console for about 10 seconds until the console turns off. Press the Xbox button on your controller to open the guide and go to Profile & system > Settings > Devices & connections > Remote features. Check the box to enable remote features. For Power options, select Sleep mode. Note If the console isn’t set to Sleep mode, remote features won’t work.
Nov 16, 2021 · Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help. . Additional information on Game support can be found here: How do I get the right game support? . Carmenpercent27s cantina
Use PC Game Pass or the Xbox app for Windows to check out the latest catalog of games and learn more about Xbox Game Pass. Each month, Xbox will update the Xbox Game Pass catalog and share information about new games coming via the Xbox Game Pass social media channels. Games will be added and removed from the catalog over time.Here's how I fixed it. -You have to go to file explorer and find the captures folder. -The right click the folder and click cut. -Then find a new drive to move it to that has more space. -Once you have right click on the folder then press paste. -It will then move all the files to the new drive. -Once it transfers all should be fixed.Step 4: Try updating on your PC. If you’re still having issues, try updating your controller on a Windows PC by using the Xbox Accessories app. For steps on how to do this, see the “Update on PC” section at: Update your Xbox Wireless Controller. If this doesn’t solve the issue, your controller needs to be replaced. Go to Update & security (Windows Update on Windows 11), then select Check for updates. Check your Game Bar settings. Press the Start button , then choose Settings. Go to Gaming > Xbox Game bar, then turn on Record game clips, screenshots, and broadcast using Game bar. When playing a game, press the Windows logo key + G to open Game Bar.Jul 27, 2020 · Also, games i can no longer update because of this. Minecraft. Diablo 3. Spotify. Razer wolverine app. The store app wouldn't update. Im sure there are others that im forgetting but its an issue that i cant seem to fix. I have looked for lots of possible solutions to this problem. I have tried clearing the cache. Use PC Game Pass or the Xbox app for Windows to check out the latest catalog of games and learn more about Xbox Game Pass. Each month, Xbox will update the Xbox Game Pass catalog and share information about new games coming via the Xbox Game Pass social media channels. Games will be added and removed from the catalog over time.Try an Xbox One game, music CD, or a movie on a Blu-ray or DVD.” Thankfully, the issue is only present on the original Xbox One. Possible solutions: ... Xbox One won’t updateDec 31, 2021 · This is like a Windows reset, but based purely on the app. To do this, navigate to the App Settings screen for Xbox Game Bar, this time clicking Reset. Again, wait while the app is reset, then try using it again. 3. Disable Xbox Game Bar. Another option is to disable the Xbox Game Bar. This won't repair it, but will at least stop you using it. IF all games don't launch properly (key word ALL) create a new local account to resolve. if this doesn't resolve it, you need to do the XBox app uninstall/powershell clean, then create another new local account and try that way. do the XBox app uninstall/powershell clean. cycle your auto date/time and timezone setting. Type "wsreset" and run it as administrator. Wait for the process to finish. Verify that the errors have been corrected. If they have not been corrected: HOME. Type Powershell and run it as administrator. Copy this command: Get-AppXPackage -AllUsers -Name Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register ...Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community. On your EA Desktop App please follow the steps below: Go to Settings, under my account you will see "manage", you will be redirected to the EA webpage, from there go to "Connections". Please check if the Xbox profile that has an active Xbox Game Pass subscription is the one that you will see from there. Once confirmed that the correct Xbox ...Select Profile & system > Settings > System. Select Console info. Select Reset console. On the Reset your console? screen, select Reset and keep my games & apps. This option will reset the OS and delete all potentially corrupted data without deleting your games or apps. Warning Be sure you don’t select Reset and remove everything at this point.Jul 21, 2019 · Report abuse. If the game has downloaded completely, but will not launch from the Installed Games sidebar in the Xbox app, please try launching the title from the Start menu or the Microsoft Store on Windows. 5 people found this reply helpful. ·. Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community. .